Datahouse Consulting, Inc.

Patient Care Coordinator

US-HI-Honolulu
4 months ago
ID
2017-1161
# of Openings
1
Category
Healthcare

Overview

Central Medical Clinic (CMC) is the largest independent multispecialty group on Oahu. We are a family-oriented, primary care focused group practice that promotes wellness for the entire family, delivers outstanding patient care, and provides a progressive and incomparable healthcare experience. We are comprised of Hawaii’s leading physicians supported by compassionate and caring staff who serve you and your loved ones through every stage of life. At CMC we have a 65 year history of our family taking care of yours.

 

CMC is part of the ‘Ekahi Health System whose vision and passion is to connect you and your family with the highest quality health care available on Oahu. To accomplish this, we’ve brought together some of the top performing doctors and specialists in Hawaii, as well as a nationally recognized and scientifically proven comprehensive lifestyle program - all together in one dynamic group to better serve you and your family.

 

The Patient Care Coordinator, with the supervision, support and guidance of clinic physicians, supports the development, implementation and success of the Patient Care Coordination program by working with patients, staff and other local support teams. The Care Coordinator will serve as the primary interface between the clinic, individual primary care physicians and their patients and health plan sponsors.

Qualifications

The successful candidate will possess flexible thinking, excellent communication skills, the ability to examine, evaluate, and discuss the effectiveness of the care plans.  He/she must be flexible and have the ability to work collaboratively with physician, clinic staff and patients, be dedicated to their quality of work, and diligent about performance monitoring.

 

The successful candidate will understand and have a commitment to the philosophy, mission, values and vision of the clinic.  The qualified individual will be able to demonstrate these values with his/her leadership practices and a personal commitment to health and well-being.  This individual will also possess both a professional integrity and demeanor, and be a professional representative of the clinic.  Strong analytical and decision-making skills, along with considerable tact and diplomacy, are all very important.

 

  • High School diploma required
  • Bachelor's degree preferred
  • Motivational experience desired
  • Exceptional customer service experience
  • Experience working in a physician office environment preferred
  • Effective use of computer technology: MS Excel, MS Word, Internet
  • Ability to organize data in support of reporting needs
  • Presentation creation and data base management skills desirable
  • Ability to prioritize, administer sound judgment and resolve issues in a timely manner
  • Flexibility and ability to easily and readily adapt to change
  • Possess tact, consideration, and effective communications skills and ability to work with a wide array of people and interact in a positive fashion
  • Positive/supportive communication style to establish trust in order to create an engaging work environment
  • Ability to work a flexible schedule to meet the needs of all stakeholders involved
  • Demonstrates ability to be self-directed, highly organized, multi-tasked capable, and proficient in problem solving skills
  • Demonstrates ability to work effectively with all levels of administrative and professional personnel
  • Working knowledge of medical community and resources
  • Demonstrates teamwork skills and cooperation, sharing resources, negotiation and problem solving

Responsibilities

  • Assist physicians in the development, implementation and maintenance of care plans and delivery of coordinated services
  • Obtain patient registries and other clinical reports to assist physicians in population management activities
  • Assist the patient in coordination of any additional tests, images and consults with specialists as deemed appropriate by the PCP in developing the care plan
  • Assist physicians in maximizing all performance, quality and efficiency rewards
  • Coordinates and enlist clinic staff members to use patient data to improve the health of the clinic’s population
  • Provides administrative support for integrated care activities at the clinic

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