Datahouse Consulting, Inc.

Support Specialist Assistant

US-HI-Honolulu
5 days ago
ID
2017-1175
# of Openings
1
Category
Healthcare

Overview

Opportunity to work at a wellness center that delivers the ‘Ekahi Ornish Lifestyle Medicine Program and other ‘Ekahi Care Management Programs.

 

Looking for an up beat, energetic, outgoing, wellness orientated individual.  As an essential front-line member of the program delivery team, the support specialist assistant is responsible for checking in all of the participants and assisting the support specialist with administrative work.  We are looking for someone that is eager to grow within this role and advance within the roles and responsibilities. 

Qualifications

  • Excellent computer skills and entry-level experience with information system technology
  • Demonstrates an ability and willingness to become knowledgeable of the components ‘Ekahi Care Management Programs
  • Exemplary interpersonal and customer service skills
  • Excellent organizational skills
  • Knowledgeable in medical terminology
  • Exhibits sensitivity to the needs of participants
  • Desire and ability to work in a patient-centered, team-oriented environment
  • A passion for health and wellness
  • Works well within a team setting
  • Ability to complete multiple projects simultaneously while ensuring high quality customer service
  • Understanding the dynamics of a busy health center
  • Ability to work days/evenings/weekends

Responsibilities

  • Checking participants into the program
  • Assists with billing, reimbursement, and insurance management protocols
  • Assists with the data collection process and secure storage of data, enters patient information into the electronic medical records
  • Administratively supports and participates as a member of the collaborative clinical delivery team
  • Contributes to a high level of participant satisfaction
  • Complies with HIPAA privacy laws and ensures patient confidentiality
  • Performs other duties as needed

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